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Company Policies


The Gator Blinds®  staff want your experience to be a pleasant one, so please take the time to read through our terms and conditions. This information is provided to prevent any complications regarding your order, now or in the future. Although every effort has been made to clarify the information we require from you the customer, and the service you should expect from us, there is always room for improvement. Suggestions to better your Gator Blinds®  shopping experience will always, and gladly, be accepted.




The Importance of Proper Window Measurements:
Accurate measurements are crucial. The vast majority of the products we offer are Custom Made and Cannot be returned due to incorrect measurements. Should an error on your part occur, we will be here to assist you with having the error corrected, or if necessary, the product remade. Please follow our "How to Measure Instructions" very carefully. And, when you are certain your measurements are correct, measure again! Should you have any questions, please feel free to call us for assistance.

INSIDE MOUNT WINDOW TREATMENTS "Inside Mount" window treatments fit inside the window frame or opening. Deductions, allowing for the precise fit, and function are automatically taken by the factory. These deductions may vary by type of treatment selected and/or factory of manufacture. So please, DO NOT take any deductions of your own. Please give us the actual, exact measurements of your opening down to the 1/8 of an inch.

OUTSIDE MOUNT WINDOW TREATMENTS "Outside Mount" means the treatment extends beyond the sides, above the top, and sometimes below the actual opening. So please, DO NOT add any framing of your own. Please give us the actual, exact measurements of your opening down to the 1/8 of an inch. The factory adds the frame size (frame you chose) for outside mounted shutters. Therefore, you will need to determine the inside finished size you need. Submit the size of the window opening. Please consider the following:

Standard sliding glass doors, and windows being covered with floor length treatments require additions be made to the actual size so they extend beyond the sides and above the top of the opening, only.

Openings in french doors, or windows that are not being covered with a floor length treatment. This to allow the completed treatment to extend above, below and beyond each side of the opening.

An outside mount for a window with a sill extending more than 3/4 of an inch into the room, from the wall, may require measurements be taken from the sill up. Therefore additions to the actual measurements, would be made only to extend the treatment beyond the sides, and above the top of the opening.
If you need help please call.



Personal Information
SECURITY
All information submitted is processed through our secure server utilizing Secure Socket Layer (SSL) technology encrypting all your personal information for travel across the Internet. If you would feel more comfortable placing your with a Customer Service Representative, please call the number listed at the top of the homepage.

CONFIDENTIALITY
All personal information we receive remains confidential and will be never shared with others not directly involved with the completion of your order.



Accuracy of Sample Images:
COLOR ACCURACY Despite every effort to accurately duplicate each product's color when scanned to our website, actual colors may vary. Due to monitor and/or video card differences, subtle variations in color and surface texture may not be fully revealed. Again, these are custom products and CANNOT be returned. Therefore you need to be certain that any slight variations occurring between the actual color, and the representation on our website, will be acceptable. Samples are to primarily provide customers an idea of the product’s overall appearance. Therefore a guarantee of color cannot be made and Gator Blinds®  cannot be responsible for these variances.
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Order Changes or Cancellations
Order Changes Policy:
You have up to 24 hours after the order is placed to make any changes. Once that period has passed it's normal for production to have begun. Changes, if possible, after the 24 hour period will incur an additional fee determined by the degree of production already completed. If your product(s) have been completed they cannot be changed. If you order on-line, please review your "Order Confirmation Email, or Fax, immediately upon receipt to avoid any problems.

Cancellation/Return Policy:
Since ALL products purchased through Gator Blinds®  are custom made to order they can not be resold in the normal course of business and therefore can not be returned for any reason.

Due to the custom nature of our products, your credit card will be charged for the total sales price, sales tax (applicable only if shipping within Florida) and shipping, once the order has been placed.

Please review the Order Confirmation that is emailed immediately after your order has been placed, and check it for any errors. It is your responsibility to verify all sizes, products and colors prior to production.




Discontinued or Out of Stock Items 
Gator Blinds®  makes every effort to remove items from our site immediately upon notification that they have been discontinued, or to notify the customer of an out of stock item before ordering. However it's not uncommon for us to be informed of these issues only when we forward customer orders to the manufacturer. Therefore, Gator Blinds.com disclaims any responsibility for any damages incurred by delays due to circumstances beyond our control.




Sales Tax 
Gator Blinds is a Florida based Corporation and is therefore required to collect 6.5% sales tax on all orders shipped within Florida.




Payment Options
Due to the custom nature of our products we require full payment at the time of order placement. We accept Visa, MasterCard, Discover, and American Express through our website and over the phone.

Cashier's Check, Personal Checks and Money Orders must be received by our office before your order can be processed.

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Dispute Resolution
If we cannot resolve a dispute regarding the application of Gator Blinds.com's Ordering, Shipping and/or Measuring Policies to your order, the dispute will be settled by one arbitrator in binding arbitration pursuant to the rules of the American Arbitration Association. Arbitration shall be filed in Orlando, Florida and the hearing relating to said arbitration shall be held at a mutually agreeable location within Orange County, Florida. The arbitrator will apply United States law and will award the substantially prevailing party its costs and reasonable attorneys fees.

 



Applicable Law
This site was created and is controlled by Gator Blinds.com, Inc. in the State of Florida, United States of America. Therefore, the laws of the State of Florida will govern these terms, conditions and disclaimers without giving effect to any principles of conflicts of law. We reserve the right to make changes to our website, and our terms, conditions and disclaimers.

 

 

 
 
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430 Anchor Rd. Casselberry, FL 32707 (407) 462 - 7750 sales@gatorblindsstore.com
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Indoor shutter choices for your windows include Vinyl Interior Shutters and Poly shutters, wood shutters include Bass wood shutters, Hardwood shutters, Faux wood shutters, Poly wood shutters and California Wood. Composite or composite wood shutters along with fiberglass and PVC composite shutters are another choice we offer for your windows. Inside shutters, house shutters and window shutters are available at Gator Blinds® along with standard and custom louvers or windows. Styles include louver shutters, raised panels, flat panel shutters, Interior shutters. Some of the shutters we sell at a discount are custom size shutters along with the custom shutters for your home. Window shutter hardware choices include shutter stays also known as L hinges, strap hinges and hinge. Other interior shutter hardware you may need is: shutter screws. Choose Café shutters or traditional shutter for interior shutters. Buy your top quality interior shutter online at a discount at Gator Blinds® Shutter Company and get free shipping on most orders over $500, continental US only and some products are excluded.

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